PRODUCTION TIME:
Production time begins upon receipt of complete purchase order and usable artwork.
Standard Production Time: Please allow 5 full business days for catalog quantity orders - subject to stock availability. Contact factory for rush service availability and above catalog quantity pricing and production time.
Rush Service: Call factory for rush service. We will do our best toaccommodate your rush needs. See page 191 for products that are available.
ORDERING REQUIREMENTS:
Purchase orders must include the following information: Customer name, address, phone number, fax number, email address, item number and name, quantity, unit price, item color, imprint color(s), ship to address, ship method, ship date and in hand date. Fax, email and product proofs are not available on rush service. If requested, production time will begin after approval of all proofs. Complete order and usable artwork must be received by 10:00am (Eastern). If received later, production time begins the next day.
Sample Production Schedule: Order received Monday at 10:00am
24 hr rush ships Tuesday
2 Day rush ships Wednesday
Regular production ships the following Monday
***Do not include holidays in your production times***
2010 HOLIDAY CLOSING DATES:
Do not include holidays in your production times.
January 1 - Friday : New Years Day
January 18 - Martin Luther King Day (Union only)
March 30 & 31 - Tuesday/Wednesday : Passover
April 2 - Friday : Good Friday
April 5 & 6 - Monday/Tuesday : Passover
May 19 & 20 - Wednesday/Thursday : Shavot
May 31 - Monday : Memorial Day
July 5 - Monday : Independence Day (Observed)**
September 6 - Monday : Labor Day
September 9 & 10 - Thursday/Friday : Rosh Hashanah
September 23 & 24 - Thursday/Friday : Sukkot
September 30 & October 1 - Thursday/Friday : Simchat Torah
November 25 & 26 - Thursday/Friday : Thanksgiving
December 25 - Friday : Christmas (Observed)**
December 31 - Friday : New Years Day Jan 2011(Observed)**
**Note - as the holiday falls on a Sat. or Sun. the day listed is the day
we will close for the holiday.
Acknowledgments: Orders will be acknowledged via email.
Please read carefully and contact the factory immediately with questions
or revisions.
PROOFS:
Production time begins upon receipt of approval of all proofs. All
changes and approvals must be returned to us via email. Changes on
paper proofs my delay your order and incur additional charges. Please
note, Dri Mark may choose to send a proof when not requested at no
additional charge.
*Art (email) proofs: $10.00(g). Please provide an email address for
proofs.
*Product Proofs: $45.00(g) per color/per location. Please provide a
ship to address and shipping instructions for your product proof.
*Spec Samples: Contact Factory
Pricing: Please be sure to include pricing on your purchase order. If
pricing is not shown our standard catalog pricing will apply. We are
not responsible for incorrect pricing, or any other incorrect information
found on 3rd party websites.
IMPRINT CHARGES:
*Screen Charge: $45.00(g) per color, per location except where
noted otherwise.
*Repeat Set Up Charge: $20.00(g) per color, per location. Must be
exact repeat - same exact item and imprint. No changes.
*Additional Imprint Color(s)/Location(s): Add $.15(g) running
charge per additional color, per location, unless otherwise indicated on
product catalog page.
*PMS Match Charge: Choose from our standard imprint colors on
page 134 or specify a PMS color for $30.00(g) (per non stock color).
Please note, PMS colors may not be an exact match on colored or clear
items. If a PMS number is not specified on your order we will use one of
our stock PMS colors.
*Imprint Color Change: $25.00(g) per imprint color change.
Minimum per color change must be the minimum catalog quantity listed.
*Copy Change: $45.00(g) per copy change. Minimum per copy
change must be the minimum catalog quantity listed. Applies to new and
repeat orders.
*Type Change: If a film or screen has been produced exactly as
requested and a change is made after the film production, a type change
charge of $12.00(g) will be applied.
NON IMPRINTED ORDERS:
Blank merchandise will be billed at next quantity price. Catalog minimums
do apply.
LESS THAN MINIMUM ORDERS:
$50.00(g). Absolute minimum order must be at least half of the listed
catalog minimum. For example: 500 minimum on an item may be
purchased at 250. Item will be billed at 500 piece price.
OVER/UNDER:
Unless otherwise indicated on your purchase order, we reserve the right
to ship up to 5% over or under the quantity requested. Exact Quantity
requests must be marked clearly on the purchase order.
EXACT QUANTITY REQUEST:
Exact quantity will be shipped at no charge only if specified on the
purchase order.
CHANGES TO ORDERS/CANCELLATIONS:
Orders can not be changed 24 hours after receipt of completed order.
We will do our best to accommodate special requests. Charges may
apply.
SHIPPING:
*FOB: Port Washington, NY 11050
*Ship Method: We ship all orders via UPS Ground unless otherwise
requested on your purchase order. If another carrier is requested, a third
party account number must be provided on your purchase order.
Third party shipments to Canada may not be available. Please contact
factory for details.
*Drop Shipment: $10.00(g) for each additional drop ship address
after the first location. Drop ship quantity must be the minimum catalog
quantity. Address labels with quantities are required for 5 or more drop
ship locations. Contact factory for drop shipment requirements for above
catalog quantity orders.
*C.O.D. Shipment: Not available.
CANADIAN ORDERS:
PRICES INCLUDE FREIGHT FROM PORT WASHINGTON, NY TO
OAKVILLE, ON: DUTY (WHERE APPLICABLE): CUSTOMS AND BROKERAGE.
SHIPPING TO CANADA:
*F.O.B.: Oakville, ON L6H 6H1
*Courier: All orders are now shipped UPS from Oakville, ON unless
specified otherwise. Overnight rush orders and any other requested
shipping methods are shipped F.O.B. Port Washington, NY 11050.
Customs, brokerage and duty will apply.
SAMPLE REQUESTS:
Randomly imprinted samples are available upon request and are shipped
via US Mail. Please email your sample request to samples@drimark.com.
We normally ship sample orders within 24 hours of receipt. If expedited
freight or a tracking number is required please provide a third party
account number along with the carrier and ship method of your choice.
Blank samples are not available.
CO-OP PROGRAMS:
Contact factory
PAYMENT:
*Terms: Net 30 for established customers in good standing.
*New Accounts: Credit references and prepayment are required for all
first time orders. Add 3 working days to production time for processing
new accounts. Rush service may not be available for first time orders.
Contact factory with questions.
*Credit Cards: We accept Mastercard, Visa, Discover and American
Express.
RIGHTS TO PROMOTION:
Unless indicated on P.O. or in writing,
Dri Mark reserves the right to use any items we produce in our displays,
catalogs, ads or any promotional material.
We reserve the right to correct/change any pricing, imprint area or description. Colors of imported products may vary slightly from catalog.
